Tablecloth World offers the following Returns Policy. If we made a mistake on your order, then we will refund the total price including shipping. Almost all of our products are made special for each order from large rolls of fabric. Colors do not always match how they appear on your computer monitors. So please choose you color(s) carefully. We can send you a free small swatch before you order so that you can verify the color and material.  Swatches will show approximate colors. Sometimes dye lots will vary.  Also, a swatch is a slice of the actual fabric—not the fabric in its complete form. Goods returned because the color is incorrect cannot be refunded. This applies to fabric and sizes as well. Please email or call us toll free to verify the size(s) and quantity and the type of fabric that you need beforehand. Some tablecloths will require hems. We do not refund items due to hems or attachments needed to complete a size.  Fabric width will be listed in product description. You must call us first within 24 hours of receiving order to receive a refund. Contact us before shipping back returns--since some items require a return authorization number. Returns must be shipped back within a week of receipt. Again, shipping is refundable only if we made a mistake on your order. Also, exchanges cannot be made unless we made a mistake on your order. We are more than happy to spend the time it takes to insure that your order is placed correctly.